| 2014 Q4 | story by GENE MEYER, PRESIDENT AND CHIEF EXECUTIVE OFFICER OF LAWRENCE MEMORIAL HOSPITAL |
Lawrence Memorial Hospital strives to be the best community hospital in the country. As we continue our journey for excellence we have launched an initiative, known at LMH as “Operational Excellence,” based on the principles of Lean Six Sigma.
Lean Six Sigma is a structured program of quality and process improvement that stresses customer focus and fact-based decision making. What started as a statistical tool to measure performance in manufacturing, has evolved to the healthcare field. Lean Six Sigma has shown amazing results in improving the operational and financial health of many organizations, and enhancing the outcomes of care for the people it serves.
I’m sure most would probably agree with the following statements as they relate to healthcare today:
We can be sure that we will be expected to do more with less. Payments for our programs and services, whether in the form of Medicare or Medicaid, insurance contracts, or from individuals we serve, are far more likely to shrink rather than to grow in the future. We must find ways to take cost out of the system while not compromising our ability to provide the very best in care for our patients.
We can be sure that our organization and each and every employee will be held to higher standards of accountability. As a community hospital we have made a “social contract” with the public that essentially says in return for the privilege of serving our community’s healthcare needs we will be thoughtful stewards of their trust and our resources.
We can be sure that market forces will continue to create higher demands on those providing care. It is expected that we will continuously and intentionally get better every day. We need to continue our efforts to streamline processes, reduce variation and improve outcomes if we want to remain viable players in the modern healthcare marketplace.
Lean Six Sigma is partly about employing techniques of data analysis and process improvement and partly about changing people’s mindsets and organizational cultures. The people factor is very closely related to the process factor, because performance depends greatly on how well work processes are designed and what level of resources are committed to them. Lean Six Sigma focuses on improving processes to meet customer needs and eliminate waste. We can’t lose sight of the fact that our patients’ experiences with LMH are shaped by people and the processes through which they work.
All the jargon and tools of the system notwithstanding, the fundamental key to Lean Six Sigma is engagement with people who believe in the mission, vision and values of an organization and are committed to serving their customers efficiently, effectively and with respect. At LMH, we already have a strong culture grounded in this very philosophy. From earning the Kansas Award of Excellence 10 years ago to achieving recognition as a Truven Analytics 100 Top Hospital today, LMH has been committed to continuous quality improvement.
Operational Excellence holds the promise of positioning LMH to continue to succeed and serve its mission well into the future. We are embracing this opportunity to add some new tools and learn new methods to help us continue to be the best community hospital.
I welcome your input and feedback at any time. Please contact me directly at (785) 505-6130 or email me at gene.meyer@lmh.org.
About Lawrence Memorial Hospital
Lawrence Memorial Hospital (LMH) is a 173-bed not-for-profit health care provider serving a regional market in northeast Kansas. Supported by 1,300 associates and 250 physicians, LMH is regularly recognized nationally for quality and service, including being named as one of the 100 Top Hospitals® in the country by Truven Health Analytics in 2013 and 2014. LMH was the only hospital from Kansas to earn this honor. Becker’s Hospital Review also named LMH to its 100 Great Community Hospitals list for the past two years. For the past four years, LMH has been named one of the nation’s “Most Wired” Hospitals. Most recently, for the third consecutive year, LMH has been named a Top Performer on Key Quality Measures® by The Joint Commission.
87 Comments
Enjoyed every bit of your blog post. Fantastic.
Really informative blog post.Thanks Again. Cool.
Great article.Thanks Again.
Im obliged for the blog article.Really thank you! Really Cool.
Great post.Thanks Again. Keep writing.
Really appreciate you sharing this blog article.Much thanks again. Want more.
Muchos Gracias for your post.Really looking forward to read more. Cool.
Thanks for the post.Really thank you! Much obliged.
Fantastic blog article.Really looking forward to read more. Will read on…
Great, thanks for sharing this article post.Much thanks again.
Spot on with this write-up, I really think this site needs a great deal more attention. I’ll probably be returning to see more, thanks for the information.
I really liked your post.Much thanks again. Awesome.
Thanks-a-mundo for the blog article. Want more.
Great, thanks for sharing this article post. Great.
Very informative blog. Keep writing.
wow, awesome blog.Much thanks again. Really Cool.
Great, thanks for sharing this article. Really Cool.
Hello nice that you look in with me, an experienced MILF or free online live webcams and I know exactly what I want. I am 100% amateur, not a professional.
Major thankies for the blog.Really thank you! Great.
A big thank you for your blog.Really looking forward to read more.
A round of applause for your blog post.Really thank you! Will read on…
Muchos Gracias for your post.Really thank you! Great.
I appreciate you sharing this post.Really looking forward to read more. Great.
Thanks for the blog article.Thanks Again. Really Great.
Hi, I do believe this is a great web site. I stumbledupon it 😉 I’m going to return yet again since I book marked it. Money and freedom is the greatest way to change, may you be rich and continue to help others.
Wow, great article post.Really looking forward to read more. Awesome.
I truly appreciate this post.Thanks Again.
I really enjoy the blog post.Thanks Again. Will read on…
Muchos Gracias for your post.Thanks Again. Awesome.
A round of applause for your post.Really looking forward to read more. Awesome.
I really like reading an article that will make men and women think. Also, thanks for permitting me to comment.
Really enjoyed this post. Will read on…
Appreciate you sharing, great blog.Much thanks again. Great.
Right here is the right web site for anyone who hopes to understand this topic. You know so much its almost hard to argue with you (not that I really will need to…HaHa). You definitely put a fresh spin on a subject that’s been written about for ages. Wonderful stuff, just great.
I really like and appreciate your blog article.Really thank you! Cool.
Thanks for sharing, this is a fantastic article post.Really thank you! Want more.
Everything is very open with a clear explanation of the challenges. It was truly informative. Your website is useful. Thank you for sharing.
Major thankies for the article post.Thanks Again. Cool.
Fantastic blog.Really thank you!
I truly appreciate this blog post.Thanks Again. Really Great.
Really enjoyed this blog.Much thanks again. Want more.
Thanks for the blog article.Much thanks again. Really Great.
Really informative blog. Keep writing.
Major thankies for the blog post.Thanks Again. Cool.
Thanks a lot for the post.Really looking forward to read more. Much obliged.
Thank you ever so for you blog post.Really thank you! Fantastic.
This is a topic that’s close to my heart… Many thanks! Exactly where can I find the contact details for questions?
Awesome article. Really Cool.
I really liked your post. Cool.
Fantastic post.Really looking forward to read more. Awesome.
I am so grateful for your blog.Really looking forward to read more. Cool.
Awesome blog.Much thanks again. Cool.
I enjoy reading through a post that can make men and women think. Also, thank you for permitting me to comment.
Thanks so much for the article.Thanks Again. Keep writing.
Great post! We will be linking to this particularly great article on our site. Keep up the great writing.
Great blog.Thanks Again. Much obliged.
Hey, thanks for the article post.Really thank you! Cool.
I think this is a real great blog post.Thanks Again. Much obliged.
Saved as a favorite, I like your blog!
Thanks so much for the blog post.Really thank you! Really Cool.
Thanks a lot for the blog post. Much obliged.
We recommend exploring the best quotes collections: Love You Quotes From Great People
Im grateful for the article.Thanks Again. Much obliged.
A big thank you for your blog post.Really thank you! Really Great.
Im thankful for the blog.Really thank you! Really Cool.
Thanks so much for the blog post. Cool.
так что означает если снится свадьба молитва на ночь слушать
онлайн бесплатно молитва святой матроне московской о здоровье сына
обезьяны змея китайский гороскоп заговор на шейные грыжи
Hey, thanks for the article.
I truly appreciate this blog post.Much thanks again. Want more.
Appreciate you sharing, great article post.Really looking forward to read more. Will read on…
Im grateful for the blog article. Cool.
Thank you ever so for you article post.Thanks Again. Really Cool.
Im thankful for the article.Thanks Again. Keep writing.
I really liked your article.Thanks Again. Cool.
Major thanks for the blog post.Really looking forward to read more. Fantastic.
Appreciate you sharing, great post. Really Great.
Thanks-a-mundo for the article post.Thanks Again.
Excellent article! We will be linking to this great content on our website. Keep up the good writing.
A round of applause for your blog article.Really looking forward to read more. Keep writing.
Muchos Gracias for your article.Really thank you! Will read on…
Great blog.Thanks Again. Great.
I think this is a real great blog post.Thanks Again. Really Great.
I used to be able to find good information from your content.
Thanks for the blog.Really thank you! Much obliged.
Say, you got a nice article post.Much thanks again. Awesome.
Hi! I just want to give you a big thumbs up for your great information you’ve got here on this post. I will be coming back to your web site for more soon.
Thanks for the blog post.Thanks Again. Cool.