Saturday, February 22
Lawrence Business Magazine LLC
Lawrence Business Magazine LLC
2011 Winter - Neeli Bendapudi

Professional Spotlight: Miles Schnaer

By on 108 Comments
PROFESSIONAL SPOTLIGHT: MILES SCHNAER
November 2011
photos by STEVEN HERTZOG

Miles SchnaerLBM: What is your company’s most important commodity or service?
MS: Our customer service is what we sell. We work hard to exceed our customers’ expectations in every facet of our business.

LBM: Other than monetary, what is your company’s most important priority?
MS: We expect our customers to be as happy when they’re leaving as they were when they came. We want to greet them with a smile and we want them to leave smiling, feeling like they were treated right.

LBM: What have been the most important aspects of your success?
MS: Being able to attract and keep good people who want to succeed is the key. Without highly ambitious people to perpetuate your philosophy you won’t succeed.

LBM: How do you manage the day-to-day stress of business?
MS: I work with a highly motivated physical trainer to keep me in top physical health. That helps a lot. Also, I wake up every morning expecting something good to happen. I’ve always believed the sun shines on the highest branch of the tree. If I’m pouting or something, people notice that. I have a positive attitude and that rubs off on people.

LBM: How do you reward excellent work performance?
MS: We celebrate revenue generators. Our pay is based on creating revenue for the dealership. If you do that, your paycheck will reflect it. We’re always happy to pay earned bonuses.

LBM: How do you manage poor performance?
MS: Each department head conveys our expectations to their staff daily. Really, we try to avoid the issue by hiring, training and challenging the best people we can find.

LBM: What is the biggest challenge your company faces?
MS: Our challenge is to attract people who want to make the car business a career. We have work available for anyone who wants to talk about it. Too many people view selling cars as something they’ll do for a while until they figure out what they want their career to be. I was one of those people. One day I made the decision to make this my career. That was more than 30 years ago.

LBM: How many people does your business employ? How many of those live in Lawrence? Does your company encourage people to live in Lawrence? What is the benefit?
MS: We employee 90 people, both full and part-time, in Lawrence. Of those, 78 live in Lawrence. I think it’s important because living near your work allows you more time in your life. You can spend more time with your family and less driving to the job.

LBM: What would you change about doing business in Lawrence?
MS: We really need to get the South Lawrence Trafficway completed. Regardless of the politics involved, having a corridor that shows travelers that South Iowa Street is alive and well is important. We have a lot of good businesses on this side of town that could be greatly helped by the roadway.

LBM: How does your business make a positive impact on the Lawrence community?
MS: Having the success of working with so many great people has allowed me to be philanthropic with my resources to help others in our community. As a businesses we go out of our way to support as many charities as we can. We’ve always focused on youth and helping those who can not help themselves.

LBM: You operate in an industry increasingly penetrated by online competition. How have you manage to remain relevant and profitable?
MS: We try to advertise as much as possible without spending money. We try to be everywhere we can be financially. But, if we can offer a great consumer experience, people will tell their friends. It’s hard for a website to duplicate that. Also, we are taking advantage of the internet with a new e-commerce department that utilizes social media to reach people looking to buy a car.

LBM: Over the course of your career, what has the been the single largest change in the
Lawrence auto environment?
MS: The internet, without question. Today when someone wants to buy a car, they can come in knowing the make, model, year and color they want. Often, they’ll know how much we paid for it and come to the table with an offer.

LBM: What do you foresee as being the biggest challenge to auto dealers in Lawrence?
MS: Our biggest challenge, believe it or not, is getting people that live in Lawrence to shop in Lawrence. We have as much to offer as the big city and we care about taking care of the people of Lawrence.

 

Share.

Related Posts

108 Comments

  2. I love buying boats at https://boatgurus.io/boats-for-sale/tampa-fl on

    For thrill-seekers, speedboats and jet boats provide high-speed excitement. These boats are built for performance, with powerful engines that allow for quick acceleration and smooth maneuvering. Speedboats are perfect for water sports like wakeboarding and skiing. Jet boats, on the other hand, use jet propulsion instead of traditional propellers, making them safer in shallow waters. Both options provide adrenaline-pumping fun and are a favorite among boating enthusiasts who love speed.

  6. ok365 on

    What i do not realize is actually how you are not really much more well-liked than you may be now. You are very intelligent. You realize thus significantly relating to this subject, produced me personally consider it from a lot of varied angles. Its like men and women aren’t fascinated unless it?s one thing to do with Lady gaga! Your own stuffs great. Always maintain it up!

  9. I love buying boats at https://boatgurus.io/boats-for-sale/tampa-fl on

    When searching for boats for sale, it’s important to consider the size, type, and features that match your needs. Some boats are built for deep-sea fishing, while others are designed for lakes and rivers. If you plan to host guests, a boat with a spacious deck and cabin is ideal. Fuel efficiency, engine power, and maintenance costs should also be factored into your decision. Buying from a reputable dealer or a trusted private seller ensures a smoother transaction and peace of mind. Many sellers provide detailed service records, which help buyers understand the boat’s history.

  15. U888 on

    This is a good tip particularly to those new to the blogosphere. Short but very precise information… Thank you for sharing this one. A must read article!

  17. ok365 on

    Admiring the commitment you put into your website and detailed information you offer. It’s nice to come across a blog every once in a while that isn’t the same outdated rehashed material. Excellent read! I’ve saved your site and I’m adding your RSS feeds to my Google account.

  19. I love buying boats at https://boatgurus.io/boats-for-sale/tampa-fl on

    Buying a used boat can be a smart financial decision, but it requires careful inspection. Checking the hull for cracks, testing the engine, and reviewing maintenance records can prevent future problems. Some used boats are in excellent condition and offer great value for money. Hiring a marine surveyor to inspect the boat can provide peace of mind. A well-maintained used boat can perform just as well as a new one at a fraction of the price.

  21. ok365 on

    Nice blog here! Also your web site loads up very fast! What host are you using? Can I get your affiliate link to your host? I wish my website loaded up as quickly as yours lol

  29. CowSwap exchange rates on

    Discover CowSwap, the trusted decentralized exchange platform for seamless crypto trades in 2025. With low fees, high security, and fast transactions, CowSwap is a go-to solution for DeFi users worldwide

  30. Woo Fi DeFi project on

    Discover the future of decentralized finance with Woofi Finance, a cutting-edge platform for seamless crypto staking and yield farming. Maximize your returns with low fees and high rewards. Join the revolution in DeFi today!

  32. I love buying boats at https://boatgurus.io/boats-for-sale/tampa-fl on

    Fishing boats are designed to provide the best angling experience. From small bass boats to large offshore vessels, each type has unique features. Many fishing boats come with built-in rod holders, fish finders, and live wells. Choosing the right one depends on where and how you fish. Saltwater fishing requires a durable hull, while freshwater fishing boats can be smaller and more lightweight. A good fishing boat helps you reach the best spots and improve your catch.

  38. CowSwap fees on

    Discover CowSwap, the trusted decentralized exchange platform for seamless crypto trades in 2025. With low fees, high security, and fast transactions, CowSwap is a go-to solution for DeFi users worldwide

  39. Woofi Finance staking platform on

    Discover the future of decentralized finance with Woofi Finance, a cutting-edge platform for seamless crypto staking and yield farming. Maximize your returns with low fees and high rewards. Join the revolution in DeFi today!

  40. CowSwap investment on

    Discover CowSwap, the trusted decentralized exchange platform for seamless crypto trades in 2025. With low fees, high security, and fast transactions, CowSwap is a go-to solution for DeFi users worldwide

  53. I love buying boats at https://boatgurus.io/boats-for-sale/tampa-fl on

    Boat ownership also comes with responsibilities. Regular maintenance keeps the boat running smoothly and extends its lifespan. Engine servicing, hull cleaning, and checking for wear and tear are part of routine upkeep. Many owners store their boats in marinas or dry docks to protect them from harsh weather conditions. Insurance is another important factor, as it covers potential damages and liabilities. Whether using a boat for recreation or business, proper care and maintenance are key to ensuring safe and enjoyable trips.

  55. Facial recognition on

    You really make it appear really easy with your presentation however I to find this matter to be actually one thing that I think I would by no means understand. It seems too complex and very vast for me. I’m taking a look forward in your subsequent submit, I?ll attempt to get the cling of it!

  57. I love buying boats at https://boatgurus.io/boats-for-sale/tampa-fl on

    Fishing boats are popular among anglers who want direct access to the best fishing spots. These boats often come equipped with rod holders, fish finders, and live wells to enhance the fishing experience. Some fishing boats are small and designed for solo use, while larger models can accommodate groups. Offshore fishing boats are built for deep waters and rough conditions, making them ideal for catching big game fish. Freshwater fishing boats are usually smaller and suited for lakes and rivers. The choice depends on where and how you plan to fish.

  60. I love buying boats at https://boatgurus.io/boats-for-sale/tampa-fl on

    There’s nothing like the thrill of speeding across the water in a well-maintained boat. Whether it’s a sleek speedboat or a jet-powered vessel, performance boats offer an adrenaline rush. When buying a boat, consider factors like horsepower, fuel efficiency, and handling. Test-driving a boat before purchasing can help you understand how it feels on the water. The right boat will make every trip a thrilling experience.

  61. CowSwap DeFi rewards on

    Discover CowSwap, the trusted decentralized exchange platform for seamless crypto trades in 2025. With low fees, high security, and fast transactions, CowSwap is a go-to solution for DeFi users worldwide

  62. Woofi wallet on

    Discover the future of decentralized finance with Woofi Finance, a cutting-edge platform for seamless crypto staking and yield farming. Maximize your returns with low fees and high rewards. Join the revolution in DeFi today!

  63. CowSwap fees on

    Discover CowSwap, the trusted decentralized exchange platform for seamless crypto trades in 2025. With low fees, high security, and fast transactions, CowSwap is a go-to solution for DeFi users worldwide

  70. CowSwap swap rates on

    Discover CowSwap, the trusted decentralized exchange platform for seamless crypto trades in 2025. With low fees, high security, and fast transactions, CowSwap is a go-to solution for DeFi users worldwide

  72. CowSwap tokenomics on

    Discover CowSwap, the trusted decentralized exchange platform for seamless crypto trades in 2025. With low fees, high security, and fast transactions, CowSwap is a go-to solution for DeFi users worldwide

  99. link on

    I can’t express how much I appreciate the effort the author has put into creating this outstanding piece of content. The clarity of the writing, the depth of analysis, and the wealth of information provided are simply remarkable. His zeal for the subject is obvious, and it has definitely resonated with me. Thank you, author, for offering your knowledge and enhancing our lives with this incredible article!

  102. Iris scanning on

    We’re a group of volunteers and opening a new scheme in our community. Your site provided us with valuable information to work on. You have done a formidable job and our entire community will be thankful to you.

  106. spam on

    There are actually loads of details like that to take into consideration. That is a great point to bring up. I provide the ideas above as general inspiration but clearly there are questions like the one you bring up the place crucial thing will probably be working in sincere good faith. I don?t know if finest practices have emerged around issues like that, but I’m sure that your job is clearly identified as a fair game. Each boys and girls really feel the impact of just a second?s pleasure, for the rest of their lives.

  108. link on

    Today, I went to the beach front with my children. I found a sea shell and gave it to my 4 year old daughter and said “You can hear the ocean if you put this to your ear.” She placed the shell to her ear and screamed. There was a hermit crab inside and it pinched her ear. She never wants to go back! LoL I know this is totally off topic but I had to tell someone!

Leave A Reply

Contact to Listing Owner

Captcha Code